Shipping policy

Pawniva Shipping Policy

At Pawniva, we work hard to ensure your pet care products are delivered safely and in a timely manner.

Processing Time

Orders are processed within 1–5 business days after payment is received. Once your order ships, you’ll receive a confirmation email with your tracking number.

Shipping Times

We partner with multiple suppliers and shipping carriers to offer a wide range of products. Estimated delivery times:

• Standard Shipping: 7–15 business days (varies by product and destination).

• Some items may arrive in separate packages to ensure faster delivery.

Tracking Your Order

Once your order has shipped, you’ll receive an email with tracking information. Please allow a few days for tracking updates to appear.

Shipping Delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to carrier issues, customs, or peak seasons. We appreciate your patience if this occurs.

Lost or Stolen Packages

If your package shows as delivered but you haven’t received it, please contact us at pawnivashop@gmail.com so we can assist you in resolving the issue.